Written by Rhea Alison, Sports reporter, covering international sports since 2020
The FIFA World Cup 2026 ticketing error has left around 60 football fans scrambling after they were initially awarded tickets at no cost due to a checkout system issue. The mistake affected purchases made on May 21, reportedly for group-stage matches in Toronto, and FIFA has now asked supporters to pay the correct amount if they want to keep their seats.
FIFA Confirms Ticketing Mistake
FIFA acknowledged the issue in a public statement, saying:
The incident comes as ticket prices continue to draw criticism ahead of the tournament. Several cities and government officials have raised concerns over rising costs for supporters.
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"FIFA can confirm that approximately 60 FIFA World Cup 2026 fans received a communication on Wednesday, 3 June regarding tickets that had been allocated at no charge (0 USD) due to a prior payment issue during the checkout process. The tickets requested by these fans remain reserved, and the affected fans have been invited to complete payment of the correct amount. FIFA regrets the error and any inconvenience caused."
